FAQs
Welcome to the FAQ page! Here, we’ve compiled answers to the most common questions about ChatMnE. If you don’t find what you’re looking for, feel free to reach out via our Contact Us page.
1. What is ChatMnE, and how does it work?
ChatMnE is a AI-powered tool that helps you create surveys and program reports, analyze and visualize data, provide expert advice and step-by-step guidance to support your M&E tasks, and more. This bot acts as your personal advisor, expert and an assistant, adapting its recommendations to suit your unique project and program needs.
You simply type your questions or describe your project, and the bot offers tailored advice and support.
2. Is ChatMnE suitable for all sectors?
Yes, ChatMnE supports a wide range of sectors, including:
Health
Education
Livelihoods
Agriculture [Upcoming]
Climate [Upcoming]
Environment [Upcoming]
Social Justice [Upcoming]
More [Upcoming]
The bot adapts its advice to suit the unique needs of your sector.
3. How do I ask the bot questions to get the best results?
To get the most accurate and relevant answers:
Be clear and specific in your questions.
Provide context, such as the project’s goals, location, or audience.
Use follow-up questions to refine or expand on the bot’s initial response.
Example:
General Question: "How do I track project progress?"
Better Question: "What are effective indicators to monitor a water sanitation program in rural areas?"
4. What resources does M&E AI Bot provide? [Upcoming Feature]
M&E AI Bot offers a variety of resources, including:
Templates for M&E frameworks, data tracking sheets, and reports.
Case studies and examples from successful projects.
Advice on tools for data collection, analysis, and visualization.
You can download, customize, and save these resources for your projects.
5. Does ChatMnE collect or store my project data?
No, M&E AI Bot does not store or collect your project data without your consent. Conversations are encrypted, and you control what information is saved or exported.
6. Can ChatMnE create reports?
Yes, the bot can help you:
Structure your reports by suggesting key sections like objectives, findings, and recommendations.
Draft summaries based on your input.
Recommend visuals such as charts and graphs to present data effectively.
Example: "Can you help me write a summary for my project impact report on a literacy program?"
7. How does the bot handle data cleaning and analysis?
M&E AI Bot can provide:
Tips for cleaning and organizing raw data, such as removing duplicates or handling missing values.
Guidance on analyzing both quantitative (e.g., trends, averages) and qualitative data (e.g., thematic analysis).
Suggestions for visualizing insights, like using bar charts, heatmaps, or line graphs.
However, actual data cleaning and analysis must be done in your preferred tools, such as Excel or R.
8. What tools does M&E AI Bot integrate with? [Upcoming Feature]
The bot is compatible with popular tools, including:
Excel: For tracking and analyzing data.
Google Sheets: For collaborative data management.
You can import/export data and templates as needed.
9. What are the limitations of M&E AI Bot?
While the bot is a powerful tool, it has some limitations:
It depends on the quality of user input for accurate recommendations.
It does not perform real-time data collection or directly interface with field teams.
Users must manually clean and analyze their data in external tools.
Occasionally, the bot may provide overly general answers (hallucination); refining your questions or providing feedback can help.
10. Do you train your LLM on my data?
We use OpenAI APIs that do not train on submitted data. You can read more about these APIs here: https://openai.com/enterprise-privacy
11. How do I provide feedback or get support?
If you face any issues or have questions, our customer support team is here to assist you. Please fill out the form below, and we will aim to respond to all requests within 24-48 hrs.
Support Request & Feedback Form - https://forms.gle/UbHpxobbWEFi4P2V9
Can’t Find Your Question?
If your question isn’t answered here, visit our Contact Us page for more support. We’re here to help you make the most of M&E AI Bot!
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