📝
Measuring User Satisfaction Toolkit
  • 🚀Welcome
    • Introduction
    • Overview
  • 🧊User Satisfaction
    • Learn more
    • Key Metrics
  • 💡Best Practices
    • Top Tips
      • 1. Planning and Preparation
      • 2. Designing Effective Surveys
      • 3. Collecting Data
      • 4. Analyzing Data
      • 5. Interpreting Results
      • 6. Implementing Changes Based on Feedback
      • 7. Continuous Monitoring and Adaptation
  • 🛠️Additional Resources
    • Digital Tools
    • Case Studies
    • Glossary of Terms
    • Recommended Reading
  • 👥About us
    • 10x Impact Labs
    • Toolkit Team
    • Reach out to us
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  1. Additional Resources

Recommended Reading

PreviousGlossary of TermsNext10x Impact Labs

Last updated 1 year ago

  1. - Practical Statistics for User Research. by Jeff Sauro and James R. Lewis

  2. by Qualtrics.

  3. by Sage

  4. by Springer

  5. by Jon A. Krosink, Stanford University

🛠️
Quantifying the User Experience
How to measure customer satisfaction
Handbook of Social Research Methods
Handbook of Survey methodology for Social Sciences
Question and Questionnaire Design