> For the complete documentation index, see [llms.txt](https://10x-impact-labs.gitbook.io/measuring-user-satisfaction-toolkit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://10x-impact-labs.gitbook.io/measuring-user-satisfaction-toolkit/welcome/introduction.md). # Introduction Welcome to the **Measuring User/Community Satisfaction for Social Impact** toolkit! This comprehensive resource is designed to empower changemakers in effectively assessing and enhancing user and community satisfaction. Whether you are managing a project, leading a team, or driving positive change, understanding the pulse of your user or community is crucial for success. This toolkit \[Version 1.2] will be regularly updated. Content may change as we continue to improve :)